General FAQ
Why SafeCharge?
With over twelve years of experience in the e-commerce industry, SafeCharge offers significant competitive advantages for online merchants, including fraud detection and top account management. SafeCharge combines financial expertise and technological know-how to deliver a complete set of global payment methods together with a powerful fraud prevention system. Designed and customized to suit the unique processing needs of e-commerce merchants, SafeCharge’s payment solution guarantees maximum sales conversion with a fully-integrated risk management platform that accurately recognizes and minimizes potential online risks, while at the same time increasing profits.
How do I open an account?
We will request that you submit an application form as well as supporting documents required by the bank. Please contact us for more information and in order to receive a customized proposal.
What standards do you meet?
We follow all rules and regulations in regards to changing legislations in the e-commerce industry. We have close relations with banks worldwide and are always kept up to date on industry regulations.
How do you assure data security?
SafeCharge is Level 1 certified by the Payment Card Industry Data Security Standards (PCI DSS). PCI security standards are operational requirements set by the Payment Card Industry Data Security Standards Council in order to protect card holder data. These standards govern all merchants and organizations that store, process or transmit this data.
What type of risk system do you use to prevent fraud?
SafeCharge minimizes merchants’ exposure to online fraud with an advanced fraud detection platform, specializing in real-time fraud detection and prevention. SafeCharge’s comprehensive fraud detection solution is a web-based ruling system that has been developed by expert professionals. The SafeCharge system constantly grows with its clients, adapting to their needs in order to maximize their profits and minimize their risks.



