Safecharge supplies merchants with highly comprehensive real-time online reports of their activity, including immediate notifications of transaction results. Merchants enjoy the flexibility of fully customizing their own online reports out of a wide range of report types, which are structured according to the merchant's business needs.

Interactive Reports:

Transactional Reports

Transactional reports provide the most comprehensive information on transactions and are used to retrieve the details on any given transaction or group of transactions.  Merchants can choose to either view or download transaction data according to a range of search filters that are selected in the Transaction Reports Search window.

Chargeback Reports

Chargeback reports are used to retrieve the details of all chargebacks performed over a specific period of time.  Chargeback reports are updated daily and provide merchants with the details regarding the chargeback data as it was received from the bank.

Statistics Reports

Items located in the statistics reports menu provide access to a series of tools that provide merchants with various cross sectional views of the transactions in the database, including summary by dates, summary by currency, general statistics and transaction distribution.

Risk Reports

Risk reports are delivered to merchants through SafeCharge’s online, interactive risk management platform.  Merchants receive real-time alerts on suspicious transactions which have been flagged for a manual review by the SafeCharge risk support team or by SafeCharge’s automatic fraud detection tools. In addition, the platform gives the merchant more time to authenticate the legitimacy of their suspicious transactions as well as initiate cancellations in cases of doubtful legitimacy, decreasing the number of chargebacks.

Key Benefits:

• Detailed information on the result of each transaction
• Real-time updates and statistics of risk performance
• Use the portal to take actions, such as blocking/unblocking certain end users or crediting/voiding
• Provides reports of a quantitative and comparative nature
• Reports can be fully customized and structured according to specific business needs