Frequently Asked Questions
- Does SafeCharge provide training?
- What are the working hours of SafeCharge's client support department?
Does SafeCharge provide training?
Our merchants experience special training of the gateway and reporting system by a SafeCharge technical support representative in order to learn and understand how to use the gateway and fraud technology, including all reporting tools. In addition, every merchant is assigned a Client Relations Manager fully dedicated to all matters concerning his/her account.
What are the working hours of SafeCharge's client support department?
SafeCharge's technical support team is available 24 hours a day, 7 days a week.