Solutions & Services > Risk Managment > Callbacks for Retrievals & Chargebacks
Solutions & Services
Callbacks for Retrievals and Chargebacks
As "chargeback" is the word a merchant most dreads hearing, SafeCharge has implemented a system for even further prevention. Integrated into your own admin back-office, all retrievals will be signified and presented to you. A retrieval is the critical stage where an end-user simply inquires about the sale, and we are immediately notified by the bank. Once we are notified, we alert you by posting the retrieval in your back-office, and you have enough time to settle the issue with the end-user before he makes an official chargeback. Having this tool will surely cut down your chargebacks, and ensure that you have no unwanted surprises.
