SafeCharge opens an office in Shenzhen, extending support to its customers in Asia and speeding up development in China

In addition to its Asian offices in Hong Kong and Singapore, SafeCharge has opened new office in the financial heart of Shenzhen, increasing its China presence while actively building strategic partnerships with domestic players

SafeCharge (AIM: SCH), the partner of choice for businesses who demand more from payments technology, today announced the opening of its new office in China less than four years after launching in the country. The new office is based in Shenzhen’s PingAn International Finance Center, a 115-storey supertall skyscraper in the Futian business district. This latest expansion marks SafeCharge’s growing footprint across the APAC region, where it already has offices in Singapore and Hong Kong with an overall team of nearly 20 people.

“Considering the increasing business with Chinese merchants and the closer relationships with Chinese payments giants Alipay, Tencent and Unionpay, establishing local customer support is a natural next step as we provide the highest quality of service to our partners,” explains Yoav Chernitz, China Business Development Director at SafeCharge. “Demand more is SafeCharge’s motto: we deepen our presence in China in order to deliver more to our customers, to interact more with them and to align our product development more with Chinese customers’ unique requirements”.

“A strong presence in China is key to support both Chinese clients aiming to expand their business internationally and for non-Chinese companies looking for effective channels to deal with Chinese customers,” adds Willy Kwa, Regional Director APAC at SafeCharge. “All customers want the same, no matter where they are located: they want to be supported closely, especially when they are entering unknown markets”.

Thanks to its comprehensive business relationships with Alipay, Tencent and Union Pay, SafeCharge aims at developing further support for Western clients accepting payments from Chinese customers and marketing their product and services to local customers.

“China is taking a leading role in the global economy, specifically in the field of e-commerce and payments innovation” says David Avgi, CEO at SafeCharge. “Besides providing local support to new Chinese international players, we have expanded our footprint in China to learn and develop strong partnerships as we believe Chinese companies will play a very important role in the future of fintech innovation.”

Fast-growing travel technology company Kiwi.com take off towards a smoother payment experience with SafeCharge

Kiwi.com, online travel provider specialising in virtual interlining, rolls out SafeCharge Payments Engine to seamlessly accept payments from travellers anywhere in the world.

SafeCharge (AIM: SCH), the payments partner of choice for businesses who demand more from payments technology, today announced it has partnered with Kiwi.com, the fast-growing online travel business providing flight and vehicle transportation services. The collaboration will enable Kiwi.com to provide a smooth payment experience for travellers worldwide and accept a full range of traditional and alternative payment methods. Thanks to its direct connections to major card schemes as well as to over 150 local payment methods, SafeCharge drives higher payment conversions by offering Kiwi.com customers their preferred payment methods.

As one of the fastest-growing online travel agencies in the world, Kiwi.com pioneered its Virtual Interlining Technology which can analyse over 15 billion flight combinations – from non-cooperating airlines – into a single itinerary, to provide the best customer experience within any given budget. With the need to match increasingly different booking experiences from customers around the globe, Kiwi.com has furthered its mission to make travelling simpler and more accessible by investing in the latest payments technology.

“In today’s globalised world, providing a flexible travel platform that can adapt to passengers’ varying travel needs is vital to success. To offer the best experience possible to our global customer base, we needed a payments technology provider who not only shared our ambitious mindset, but also possessed a knowledge of cross-border payments,” said Juraj Striezenec, Chief Financial Officer at Kiwi.com. “By partnering with SafeCharge, we are able to take advantage of a solid payments technology infrastructure that will ultimately enable us to grow and expand into other markets.”

“We were looking for a payment partner able to provide global acquiring with a wide portfolio of global solutions”, adds Natália Čermáková, Payment Specialist at Kiwi.com “Our partnership with SafeCharge will allow us to offer to our clients more payment products, more currencies and an improved overall customer experience. This is key for a company as Kiwi.com that aims to quickly roll out in new markets”.

SafeCharge will be providing local and international payment processing services under one roof, enabling Kiwi.com to easily manage its global transaction flows and giving the most secure and easy way for a passenger to book a holiday. By providing a seamless checkout experience, Kiwi.com will be able to increase conversion rates and scale up internationally.

David Avgi, CEO at SafeCharge, added, “with digital shopping increasing dramatically in volume, omnichannel experience is becoming a must for the next generation travellers. And with the rise of local payment preferences, it is important for merchants to fine-tune their payments strategies to streamline the shopping experience for customers around the world. This partnership once again demonstrates the capabilities of our native payments platform as the ideal solution for travel businesses demanding flexible solutions to grow and expand internationally.”

Gett simplifies and streamlines reconciliation from all its payment providers with SafeCharge

Global ride-sharing app company rolls out SafeCharge Reconciliation Manager, a solution empowering efficient reconciliation across four payment partners through matching and reconciliation automation.

 

SafeCharge (AIM: SCH), the partner of choice for businesses who demand more from payments technology, today announced an extension of its partnership with Gett – the global on-demand mobility company – to streamline payment reconciliation processes across all its payment partners globally. The company has chosen to rely on SafeCharge Reconciliation Manager to automate the matching of transactions across acquirers, payment gateways, banks and customers, preventing revenue losses due to mismatches or incorrect fee charges.

Gett’s on-demand mobility app is available across 120 cities worldwide across the UK, the US, Israel and Russia, allowing millions of customers to reach their destination on a daily basis. With mobility services often resulting in very complex processes involving fare splits, foreign banks and drivers having to be paid for the correct amount, SafeCharge Reconciliation Manager will allow the business to automatically prevent payment mismatches, duplicate billing, invoicing errors and rebate withholding. Thanks to a constant snapshot of account balances for all payment methods in a single, integrated report, Gett has now more control over their revenues to grow the business further.

“We chose SafeCharge Reconciliation Manager because of the company’s extensive experience in the payments industry and deep understanding of the pain-points when it comes to the reconciliation and matching of transactions,” said Guy Douek, Global Head of Payments at Gett.“ At Gett, we process tens of millions of transactions and as such, we need to reconcile information from various banks, gateway providers, corporate banks, acquiring banks and internal systems. SafeCharge Reconciliation Manager has automated the process, freeing up resources from what was a tedious and manual task prone to human error, enabling us to concentrate on investigating and sorting any payment gaps.”

“For businesses operating within complex payment scenarios, SafeCharge Reconciliation Manager is the ideal solution to streamline all reporting into a single unified overview, to ensure that all payments have been received correctly and that processing fees are in line with related service contracts,” explained Yuval Ziv, CCO, SafeCharge. “Many unforeseen circumstances can negatively impact the reconciliation process, from switching to a new provider, to hidden fees. Our solution is saving our customers thousands of dollars in revenue, putting them back in control of their payments systems.”

Luxury eCommerce Service Provider, The Level Group Harnesses Latest Payments Trends with SafeCharge

eCommerce specialist implements SafeCharge Payments Engine to enable over 20 major brands to seamlessly accept payments anywhere in the world

SafeCharge (AIM: SCH), the partner of choice for businesses who demand more from payments technology, today announced it has partnered with The Level Group, the provider of e-commerce solutions for over twenty of the most prestigious names in luxury and fashion. With this partnership, The Level Group aims to reduce the complexities associated with cross-border payment processing and meet the needs of an increasingly diverse customer base who have been demanding seamless, personalised shopping experiences regardless of location or device.

The Level Group provides a variety of services aimed at designing, curating and managing online brand experiences across luxury, design and fashion industries. With payments technology identified as a key business differentiator and a mission-critical component of an effective multinational online strategy, the company introduced the SafeCharge Payment Engine across its portfolio to streamline the online shopping experience for each brand and increase sales conversion at checkout.

“A successful e-commerce platform is one that provides both a great browsing experience, and the ability for shoppers to easily complete a transaction regardless of their location. We realised that in order to provide the best possible experience to our customers around the world, we needed to partner with a payments technology provider who understands these specific industry requirements, and the intricacies of cross-border e-commerce,” said Francesco Musardo, Chief Insight Officer, The Level Group. “Thanks to SafeCharge our customers will be able to ensure a seamless checkout experience for shoppers anywhere in the world, which should significantly improve end-user satisfaction and deliver an uplift in conversion rates.”

The SafeCharge Payment Engine will enable The Level Group to process all the most popular cards including Visa, MasterCard, AMEX, Union Pay, JCB Discover and Diners. The partnership will also provide access to a wide range of local payment methods such as Giropay, iDeal, Sofort, Bank Transfer, Qiwi, Alipay and WeChat Pay to adapt to individual customer preferences and popular new ways to pay.

“SafeCharge and The Level Group share the same dedication to providing innovative end-to-end solutions that ensure the most seamless customer journeys,” explained David Avgi, CEO, SafeCharge. “We trust that by delivering a fast and easy SafeCharge-powered checkout experience for customers around the world, we’ll help to further strengthen The Level Group’s outstanding international growth.”

 

Setoo selects SafeCharge payments technology to help revolutionise the insurance market

Insurance industry disruptor Setoo chooses SafeCharge multi-directional payment technology to deliver seamless payments and automated compensation

 

Today, SafeCharge, the partner of choice for businesses who demand more from payments technology – announces its integration with insurance and protection-as-a-service company Setoo.

Setoo has integrated SafeCharge’s technology to facilitate multi-directional payment processing through its platform, enabling the seamless transfers of funds and avoiding the need for any complicated insurance claim processes. Some of the more traditional insurance products focus on standard cancellation packages, involving lengthy and cumbersome processes that rarely entice consumers into purchasing insurance protection. Setoo is disrupting the insurance market with its parametric insurance products, which enable e-businesses to create and sell personalised insurance products that require no claim process from the consumer.

Through Setoo’s platform, e-businesses can quickly and easily integrate these simple insurance products into their customers’ journey with compensation dispensed automatically. The platform enables e-businesses to protect its customers against exogenous events that can ruin their experience, such as missed flight connections, lost parcels and adverse weather conditions.

 

“Payment technology plays an extremely crucial role in the smooth running of our platform” stated Eyal Gluska Co-founder & Co-CEO of Setoo. “A key differentiator for us is our ability to improve customer experience by removing the need for any claim process and providing immediate compensation. SafeCharge’s technology enables us to manage our transaction flows securely and efficiently without the need to rely on multiple providers for pay-in and pay-out, and it empowers automatic payment of compensation at a crucial moment in the consumer journey”.

“We are excited to support Setoo in its mission to revolutionise the insurance world with parametric-based products” explained Yuval Ziv, CCO of SafeCharge. “Payments have become a strategic differentiator for modern organisations and a secret sauce of innovation. Thanks to our proven technology, Setoo can enable e-businesses to generate vital ancillary revenue opportunities and provide the utmost customer experience. We look forward to working with the team and drive innovation across the insurance industry.”

SafeCharge partners with World Duty Free to offer WeChat Pay in-store at London Heathrow airport

Enabling one of the most popular Chinese mobile payment methods has become a must for those merchants wanting to deliver the best shopping experience to the increasing numbers of Chinese visitors

Today, SafeCharge (LON:SCH) — the partner of choice for businesses who demand more from payments technology — announced it has partnered with World Duty Free at London Heathrow Airport, enabling Chinese travelers to conveniently pay for their goods using WeChat Pay, a widely adopted e-wallet payment solution in China. World Duty Free now relies on SafeCharge’s new mobile POS application, a solution for merchants to easily accept QR code-based payment methods.

According to VisitBritain, over 330,000 Chinese travelers visited the UK during last year alone, injecting over one billion pounds into the economy in 2017. Reflecting this spending power, WeChat Pay conveniently supports Chinese shoppers with higher transaction values, presenting a convenient payment solution for those merchants able to take advantage of it. WeChat also offers effective online marketing opportunities to increase interaction with consumers, with coupons, cash-back promotions and many other features further driving Chinese customers to those shops accepting the payment method.

Commenting on the introduction of the payment system, Tony O’Donnell, UK Financial Controller at World Duty Free said, “Since the initial rollout in Terminal 4 we have seen a steady increase in transaction volumes and are currently in the process of extending this capability across the other Heathrow terminals. SafeCharge has been instrumental in supporting our fast deployment with high level quality support and we look forward to working closely with the team as we continue to expand across more locations and concessions.”

The SafeCharge Point of Sale app is an application downloadable from popular App Stores and available for both iOS and Android devices. Thanks to an intuitive interface, it connects to the SafeCharge Payments Engine allowing merchants to generate a QR code either on the Seller’s side, or a scanning one on the Buyer’s device. The app requires no technical integration and it is a convenient solution to provide a frictionless tap-and-go shopping experience for customers.

“Chinese shoppers are among the most tech savvy in the world, and take the ability to go cashless and make mobile payments at home for granted. With Chinese tourism growing at a 20% rate every year, it has become vital for merchants to adapt to offer these valued customers the service and experience that they expect – and that means accepting Chinese alternative payment methods whether online, in their shops, pop-up stores or outdoor markets in order to remain competitive,” said David Avgi, CEO, SafeCharge. “Our new SafeCharge Point of Sale App has been developed to help businesses serve an increasing number of customers who normally default to QR code-based payments methods, for a better shopping experience and increased revenues.”

Snaitech, one of Italy’s largest Gaming Operators, chooses SafeCharge

Leading payment technology firm selected in order to improve player gaming experience

SafeCharge(AIM: SCH), a leading payment technology company, today announced that Snaitech, one of the largest Italian gaming operators, has migrated its entire end-to-end payment processing infrastructure to the SafeCharge Payments Engine. Snaitech has selected SafeCharge to improve the user experience for millions of players.

Snaitech is a leader in betting retail and among the main operators in gaming machines on the Italian market, offering a vast range of gaming and entertaining services online and at the point of sale, including online and mobile sports and horse racing betting, poker cash and poker tournament, bingo, lotteries and number games. By migrating to the SafeCharge Payments Engine, the gaming operator will benefit from the SafeCharge Cashier, a fully-optimised payment pages enabling secure deposit and withdrawal of funds in a fully-compliant manner. This new technology allows players to seamlessly place bets and collect winnings to their bank accounts using the payment method of their choice across mobile and web devices.

“We identified SafeCharge as the ideal payment partner to meet the expectations of players demanding a seamless deposit and withdrawal journey for their online and mobile gaming experiences,” said Fabio Schiavolin, Snaitech CEO. “We can now cater for a very diverse player base with a variety of preferred payment methods. SafeCharge is a leading payments technology company. The reliable and safety guarantee in payment processing will allow us to offer our customers an increasingly safe and simple user experience”.

Using SafeCharge, Snaitech benefits from a direct connection to VISA and Mastercard schemes and a variety of Italy’s most popular e-Wallets including PayPal, Skrill and Neteller.

“We are excited to be working with Snaitech to enhance the gaming experience for players in Italy,” stated Yuval Ziv, COO, SafeCharge. “The fact that Snaitech has selected us continues to demonstrate how SafeCharge is the best fit for merchants operating in demanding industries with complex regulatory requirements.  We are confident that leveraging our smart payments technology and expertise will greatly contribute to Snaitech’s continued success.”

 

 

Danish National Lottery, Danske Spil, selects SafeCharge to power online payments

SafeCharge (AIM: SCH), a leading payments technology company, today announces it has partnered with Danske Spil A/S, the national lottery in Denmark, to power its regulated sports betting platform “Youbet” and drive expansion into this local regulated market. Danske Spil has implemented SafeCharge Cashier, a hosted payment page solution optimised for maximum conversion of deposit and withdrawals in a fully compliant manner. Adding Dankort, the Danish debit card, and through a direct connection with Visa and Mastercard, SafeCharge is enabling Danske Spil to reach the highest payment success rates.

Danske Spil A/S is the national lottery in Denmark, founded in 1948. It offers lottery and gambling services, through its two subsidiaries Danske Lotteri Spil A/S and Danske Licens Spil A/S, and offers games such as Lotto, Onsdags Lotto, Joker, Eurojackpot, Keno, Quick, Bingo, Dantoto, Poker, Casino, Oddset, Tips, Zezam and the newest bettingbrand Youbet. The company has selected SafeCharge to target a growing demographic of sports betting fans in Denmark through Youbet.

“Sports betting is becoming an increasingly popular activity in Denmark. Our customers are demanding a seamless payment experience from any device with their preferred payment method at any time,” explained Niels Erik Folmann, CEO of Danske Licens Spil A/S. “Following a quick and seamless implementation process, we are delighted to work closely with the team of SafeCharge experts on delivering the best user payment experience for our customers.”

“We are excited to support Danske Spil with smart payments technology to boost further its expansion,” stated Yuval Ziv, CCO at SafeCharge. “We are confident that SafeCharge Payments Engine’s various assets will continue to deliver the highest levels of customer experience and payment conversion.”

 

Gett UK Selects SafeCharge

SafeCharge (AIM: SCH), a leading payment technology company, today announces that Gett, the global ride sharing app, has selected its smart payments technology to optimise payments flows in the United Kingdom. SafeCharge will ensure Gett UK reaches optimal transaction approval rates and maximum recovery for failed transactions when technical glitches have occurred or if there are insufficient funds on a customer’s card.

Gett is a global on-demand mobility company connecting customers with transportation, goods and services. Customers can order a taxi or courier either through the company’s website, or by using the company’s GPS-based smartphone app. Gett currently operates in more than 100 cities across the United States, the United Kingdom, Russia and Israel. Gett’s decision to select SafeCharge in the UK further expands the payment company’s business in the travel sector. This announcement follows shortly after SafeCharge added Blue Panorama, the Italian airline fully-owned by the Uvet Group, to its client roster.

“From the very beginning, we knew that establishing a successful payments strategy meant more than simply collecting a fee,” said Guy Douek, Global head of Payments, Gett. “By deploying SafeCharge’s latest payments technology in the UK, we are now in a position to maximise our conversion rates and recover those revenues that would have otherwise been lost.”

SafeCharge’s payments services cover the entire payment processing chain. Transactions are handled on its platform from the capture of payment information right up until they have been approved by the customer’s bank, thereby avoiding failure points and minimising unsuccessful payments. SafeCharge also enables smart logic such as Partial Approvals to collect the maximum amount of funds available on a user’s card if the total amount cannot be collected upfront.

“Major advances in IT infrastructure and the growing usage of ride sharing services by a new generation of users are rapidly driving the global adoption of on-demand transportation services such as Gett,” explained David Avgi, CEO, SafeCharge. “To be successful in this space it is critical to have a dynamic, reliable and high-volume payment provider capable of optimising payment flows and growing with the needs of the business. We’re therefore delighted to have been chosen by Gett to support its payment services in the UK at such an exciting period of growth for the company.”

 

Blue Panorama Airlines takes off with SafeCharge’s Payments technology

SafeCharge (AIM: SCH), a leading payments technology company, has been selected as a new payment partner by Blue Panorama Airlines, an Italian based airline fully-owned by The Uvet Group. SafeCharge’s Payments Engine is an end-to-end platform providing a smart and direct connection to Visa and MasterCard. For airlines, this all-in-one service is particularly attractive as it enables the implementation of automated payment routing logic, access to detailed data insights and optimal payments success.

Blue Panorama Airlines provides both domestic and international flights to more than one and a half million customers, specialising in flights between Italy and Europe, Africa and the Caribbean, both to tour operators and direct to customers. It also offers low-cost short haul flights through its Blue-Express brand. One of the challenges the airline faced was the ability to accept payments across multiple channels. SafeCharge addresses this challenge by providing cross-channel payment processing to customers that purchase flights through various channels such as travel agencies, via the website, and through dedicated call centres.

Fraud protection was another key focus area for Blue Panorama Airlines. Fraud checking is a very important component of a successful payment strategy since airlines and other travel providers carry the risk of large transactions over a considerable time period. SafeCharge’s fraud prevention solution supports specific needs and configurations for the airline industry. High risk transactions are redirected to SafeCharge’s Dynamic 3D Secure solution for additional checks. SafeCharge’s dedicated risk management team collaborates closely with Blue Panorama Airlines to continuously improve screening rules and assist in manual reviews directly or via the SafeCharge Merchant Risk Support Interface.

“Blue Panorama is a quintessentially Italian company, dedicated to getting our customers to the most beautiful destinations in comfort and safety,” said Giancarlo Zeni, CEO Blue Panorama Airlines. “We want to extend our reputation to our payments acceptance, and working with SafeCharge means we are giving customers the experience, reliability, security and choice of payment method they want, while keeping our business safe from risk of fraud.”

SafeCharge is already working with El Al Airlines and several other OTAs globally. The company is rapidly expanding in the travel sector, bringing customised cross-channel payment processing and risk management offerings to the industry.

“We are excited to be providing Blue Panorama Airlines with both local and international payment methods processing as well as advanced risk management solutions,” stated David Avgi, CEO of SafeCharge. “We are confident that SafeCharge’s secure, flexible and transparent payments processing will significantly contribute to enhancing Blue Panorama Airlines customer payment experience whether it is via travel agencies, booking directly on their website or through call centres.”

SafeCharge Limited is an Electronic Money Institution authorised and regulated by the Central Bank of Cyprus and is a principal member of MasterCard, Visa and Unionpay International (CUP). SafeCharge Financial Services Limited is authorised and regulated by the Financial Conduct Authority as a Payment Institution. Both SafeCharge companies are wholly owned by SafeCharge International Group Limited.