Setoo selects SafeCharge payments technology to help revolutionise the insurance market

Insurance industry disruptor Setoo chooses SafeCharge multi-directional payment technology to deliver seamless payments and automated compensation

 

Today, SafeCharge, the partner of choice for businesses who demand more from payments technology – announces its integration with insurance and protection-as-a-service company Setoo.

Setoo has integrated SafeCharge’s technology to facilitate multi-directional payment processing through its platform, enabling the seamless transfers of funds and avoiding the need for any complicated insurance claim processes. Some of the more traditional insurance products focus on standard cancellation packages, involving lengthy and cumbersome processes that rarely entice consumers into purchasing insurance protection. Setoo is disrupting the insurance market with its parametric insurance products, which enable e-businesses to create and sell personalised insurance products that require no claim process from the consumer.

Through Setoo’s platform, e-businesses can quickly and easily integrate these simple insurance products into their customers’ journey with compensation dispensed automatically. The platform enables e-businesses to protect its customers against exogenous events that can ruin their experience, such as missed flight connections, lost parcels and adverse weather conditions.

 

“Payment technology plays an extremely crucial role in the smooth running of our platform” stated Eyal Gluska Co-founder & Co-CEO of Setoo. “A key differentiator for us is our ability to improve customer experience by removing the need for any claim process and providing immediate compensation. SafeCharge’s technology enables us to manage our transaction flows securely and efficiently without the need to rely on multiple providers for pay-in and pay-out, and it empowers automatic payment of compensation at a crucial moment in the consumer journey”.

“We are excited to support Setoo in its mission to revolutionise the insurance world with parametric-based products” explained Yuval Ziv, CCO of SafeCharge. “Payments have become a strategic differentiator for modern organisations and a secret sauce of innovation. Thanks to our proven technology, Setoo can enable e-businesses to generate vital ancillary revenue opportunities and provide the utmost customer experience. We look forward to working with the team and drive innovation across the insurance industry.”

SafeCharge partners with World Duty Free to offer WeChat Pay in-store at London Heathrow airport

Enabling one of the most popular Chinese mobile payment methods has become a must for those merchants wanting to deliver the best shopping experience to the increasing numbers of Chinese visitors

Today, SafeCharge (LON:SCH) — the partner of choice for businesses who demand more from payments technology — announced it has partnered with World Duty Free at London Heathrow Airport, enabling Chinese travelers to conveniently pay for their goods using WeChat Pay, a widely adopted e-wallet payment solution in China. World Duty Free now relies on SafeCharge’s new mobile POS application, a solution for merchants to easily accept QR code-based payment methods.

According to VisitBritain, over 330,000 Chinese travelers visited the UK during last year alone, injecting over one billion pounds into the economy in 2017. Reflecting this spending power, WeChat Pay conveniently supports Chinese shoppers with higher transaction values, presenting a convenient payment solution for those merchants able to take advantage of it. WeChat also offers effective online marketing opportunities to increase interaction with consumers, with coupons, cash-back promotions and many other features further driving Chinese customers to those shops accepting the payment method.

Commenting on the introduction of the payment system, Tony O’Donnell, UK Financial Controller at World Duty Free said, “Since the initial rollout in Terminal 4 we have seen a steady increase in transaction volumes and are currently in the process of extending this capability across the other Heathrow terminals. SafeCharge has been instrumental in supporting our fast deployment with high level quality support and we look forward to working closely with the team as we continue to expand across more locations and concessions.”

The SafeCharge Point of Sale app is an application downloadable from popular App Stores and available for both iOS and Android devices. Thanks to an intuitive interface, it connects to the SafeCharge Payments Engine allowing merchants to generate a QR code either on the Seller’s side, or a scanning one on the Buyer’s device. The app requires no technical integration and it is a convenient solution to provide a frictionless tap-and-go shopping experience for customers.

“Chinese shoppers are among the most tech savvy in the world, and take the ability to go cashless and make mobile payments at home for granted. With Chinese tourism growing at a 20% rate every year, it has become vital for merchants to adapt to offer these valued customers the service and experience that they expect – and that means accepting Chinese alternative payment methods whether online, in their shops, pop-up stores or outdoor markets in order to remain competitive,” said David Avgi, CEO, SafeCharge. “Our new SafeCharge Point of Sale App has been developed to help businesses serve an increasing number of customers who normally default to QR code-based payments methods, for a better shopping experience and increased revenues.”

Snaitech, one of Italy’s largest Gaming Operators, chooses SafeCharge

Leading payment technology firm selected in order to improve player gaming experience

SafeCharge(AIM: SCH), a leading payment technology company, today announced that Snaitech, one of the largest Italian gaming operators, has migrated its entire end-to-end payment processing infrastructure to the SafeCharge Payments Engine. Snaitech has selected SafeCharge to improve the user experience for millions of players.

Snaitech is a leader in betting retail and among the main operators in gaming machines on the Italian market, offering a vast range of gaming and entertaining services online and at the point of sale, including online and mobile sports and horse racing betting, poker cash and poker tournament, bingo, lotteries and number games. By migrating to the SafeCharge Payments Engine, the gaming operator will benefit from the SafeCharge Cashier, a fully-optimised payment pages enabling secure deposit and withdrawal of funds in a fully-compliant manner. This new technology allows players to seamlessly place bets and collect winnings to their bank accounts using the payment method of their choice across mobile and web devices.

“We identified SafeCharge as the ideal payment partner to meet the expectations of players demanding a seamless deposit and withdrawal journey for their online and mobile gaming experiences,” said Fabio Schiavolin, Snaitech CEO. “We can now cater for a very diverse player base with a variety of preferred payment methods. SafeCharge is a leading payments technology company. The reliable and safety guarantee in payment processing will allow us to offer our customers an increasingly safe and simple user experience”.

Using SafeCharge, Snaitech benefits from a direct connection to VISA and Mastercard schemes and a variety of Italy’s most popular e-Wallets including PayPal, Skrill and Neteller.

“We are excited to be working with Snaitech to enhance the gaming experience for players in Italy,” stated Yuval Ziv, COO, SafeCharge. “The fact that Snaitech has selected us continues to demonstrate how SafeCharge is the best fit for merchants operating in demanding industries with complex regulatory requirements.  We are confident that leveraging our smart payments technology and expertise will greatly contribute to Snaitech’s continued success.”

 

 

Danish National Lottery, Danske Spil, selects SafeCharge to power online payments

SafeCharge (AIM: SCH), a leading payments technology company, today announces it has partnered with Danske Spil A/S, the national lottery in Denmark, to power its regulated sports betting platform “Youbet” and drive expansion into this local regulated market. Danske Spil has implemented SafeCharge Cashier, a hosted payment page solution optimised for maximum conversion of deposit and withdrawals in a fully compliant manner. Adding Dankort, the Danish debit card, and through a direct connection with Visa and Mastercard, SafeCharge is enabling Danske Spil to reach the highest payment success rates.

Danske Spil A/S is the national lottery in Denmark, founded in 1948. It offers lottery and gambling services, through its two subsidiaries Danske Lotteri Spil A/S and Danske Licens Spil A/S, and offers games such as Lotto, Onsdags Lotto, Joker, Eurojackpot, Keno, Quick, Bingo, Dantoto, Poker, Casino, Oddset, Tips, Zezam and the newest bettingbrand Youbet. The company has selected SafeCharge to target a growing demographic of sports betting fans in Denmark through Youbet.

“Sports betting is becoming an increasingly popular activity in Denmark. Our customers are demanding a seamless payment experience from any device with their preferred payment method at any time,” explained Niels Erik Folmann, CEO of Danske Licens Spil A/S. “Following a quick and seamless implementation process, we are delighted to work closely with the team of SafeCharge experts on delivering the best user payment experience for our customers.”

“We are excited to support Danske Spil with smart payments technology to boost further its expansion,” stated Yuval Ziv, CCO at SafeCharge. “We are confident that SafeCharge Payments Engine’s various assets will continue to deliver the highest levels of customer experience and payment conversion.”

 

Gett UK Selects SafeCharge

SafeCharge (AIM: SCH), a leading payment technology company, today announces that Gett, the global ride sharing app, has selected its smart payments technology to optimise payments flows in the United Kingdom. SafeCharge will ensure Gett UK reaches optimal transaction approval rates and maximum recovery for failed transactions when technical glitches have occurred or if there are insufficient funds on a customer’s card.

Gett is a global on-demand mobility company connecting customers with transportation, goods and services. Customers can order a taxi or courier either through the company’s website, or by using the company’s GPS-based smartphone app. Gett currently operates in more than 100 cities across the United States, the United Kingdom, Russia and Israel. Gett’s decision to select SafeCharge in the UK further expands the payment company’s business in the travel sector. This announcement follows shortly after SafeCharge added Blue Panorama, the Italian airline fully-owned by the Uvet Group, to its client roster.

“From the very beginning, we knew that establishing a successful payments strategy meant more than simply collecting a fee,” said Guy Douek, Global head of Payments, Gett. “By deploying SafeCharge’s latest payments technology in the UK, we are now in a position to maximise our conversion rates and recover those revenues that would have otherwise been lost.”

SafeCharge’s payments services cover the entire payment processing chain. Transactions are handled on its platform from the capture of payment information right up until they have been approved by the customer’s bank, thereby avoiding failure points and minimising unsuccessful payments. SafeCharge also enables smart logic such as Partial Approvals to collect the maximum amount of funds available on a user’s card if the total amount cannot be collected upfront.

“Major advances in IT infrastructure and the growing usage of ride sharing services by a new generation of users are rapidly driving the global adoption of on-demand transportation services such as Gett,” explained David Avgi, CEO, SafeCharge. “To be successful in this space it is critical to have a dynamic, reliable and high-volume payment provider capable of optimising payment flows and growing with the needs of the business. We’re therefore delighted to have been chosen by Gett to support its payment services in the UK at such an exciting period of growth for the company.”

 

Blue Panorama Airlines takes off with SafeCharge’s Payments technology

SafeCharge (AIM: SCH), a leading payments technology company, has been selected as a new payment partner by Blue Panorama Airlines, an Italian based airline fully-owned by The Uvet Group. SafeCharge’s Payments Engine is an end-to-end platform providing a smart and direct connection to Visa and MasterCard. For airlines, this all-in-one service is particularly attractive as it enables the implementation of automated payment routing logic, access to detailed data insights and optimal payments success.

Blue Panorama Airlines provides both domestic and international flights to more than one and a half million customers, specialising in flights between Italy and Europe, Africa and the Caribbean, both to tour operators and direct to customers. It also offers low-cost short haul flights through its Blue-Express brand. One of the challenges the airline faced was the ability to accept payments across multiple channels. SafeCharge addresses this challenge by providing cross-channel payment processing to customers that purchase flights through various channels such as travel agencies, via the website, and through dedicated call centres.

Fraud protection was another key focus area for Blue Panorama Airlines. Fraud checking is a very important component of a successful payment strategy since airlines and other travel providers carry the risk of large transactions over a considerable time period. SafeCharge’s fraud prevention solution supports specific needs and configurations for the airline industry. High risk transactions are redirected to SafeCharge’s Dynamic 3D Secure solution for additional checks. SafeCharge’s dedicated risk management team collaborates closely with Blue Panorama Airlines to continuously improve screening rules and assist in manual reviews directly or via the SafeCharge Merchant Risk Support Interface.

“Blue Panorama is a quintessentially Italian company, dedicated to getting our customers to the most beautiful destinations in comfort and safety,” said Giancarlo Zeni, CEO Blue Panorama Airlines. “We want to extend our reputation to our payments acceptance, and working with SafeCharge means we are giving customers the experience, reliability, security and choice of payment method they want, while keeping our business safe from risk of fraud.”

SafeCharge is already working with El Al Airlines and several other OTAs globally. The company is rapidly expanding in the travel sector, bringing customised cross-channel payment processing and risk management offerings to the industry.

“We are excited to be providing Blue Panorama Airlines with both local and international payment methods processing as well as advanced risk management solutions,” stated David Avgi, CEO of SafeCharge. “We are confident that SafeCharge’s secure, flexible and transparent payments processing will significantly contribute to enhancing Blue Panorama Airlines customer payment experience whether it is via travel agencies, booking directly on their website or through call centres.”

SafeCharge launches Reconciliation Manager for businesses to optimise revenue control

SafeCharge (LON: SCH), a leading payments technology company, has today at ICE 2018, launched SafeCharge Reconciliation Manager, a new solution for businesses to automate the matching of transactions across all their payment service providers, merchant platforms and banks. By consolidating and automating the reconciliation process with SafeCharge Reconciliation Manager, businesses in any industry can benefit from increased control, reporting accuracy and retrieval of revenues from incorrect reconciliation.

Reconciliation of incoming payments against bank accounts is a complex process, made even more challenging when a business relies upon multiple payment providers, payment matching and fee-verifications.  Transaction data which is not monitored properly can lead to lost revenues, customer disputes and audits picking up bookkeeping errors. To address this complexity, SafeCharge Reconciliation Manager automates and simplifies the monitoring process.

Guido Murguia, CFO at Caliente Interactive, a SafeCharge Reconciliation Manager user, explains;
“By implementing SafeCharge’s Reconciliation Manager Solution, we have been able to recover significant revenues that would have otherwise been lost. Through careful monitoring of transactions across multiple payments providers, platforms and bank accounts, SafeCharge identified inconsistencies and addressed these outstanding transactions until all funds were reconciled. Through SafeCharge’s transparent and accurate reporting, we have a snapshot of our financial position at all times allowing us to have more control over fees, deposits, withdrawals, account balances and chargebacks.”

SafeCharge Reconciliation Manager has been developed to automatically reconcile settlements across multiple providers with businesses bank accounts, ensuring that the correct amounts are received without delay. When a mismatched transaction is flagged, the SafeCharge Reconciliation team contacts the relevant provider and bank to immediately rectify the situation. For businesses, using SafeCharge Reconciliation Manager eliminates the need for extensive in-house finance resources, minimises financial loss exposure, and provides a single focal point that covers all financial aspects.

David Avgi, CEO, SafeCharge, comments;
“For businesses with multiple payment partners, SafeCharge Reconciliation Manager is the ideal solution to streamline all reporting into a single unified overview, to ensure that all payments have been received correctly and that processing fees are in line with related service contracts. We are saving our customers thousands of dollars in revenue and putting them back in control of their payments.”

SafeCharge Announces New Integration Plugin with Salesforce Commerce Cloud

SafeCharge, a leader in advanced payment technologies, today announced the launch of SafeCharge’s Plugin for Salesforce Commerce Cloud, the fastest path to unified commerce. Commerce Cloud enables brands to provide personalized experiences for shoppers that span web, mobile, social and in-store. And now, as part of the world’s #1 CRM platform – Salesforce – brands can deliver unified experiences for customers that extend beyond commerce to include marketing, customer service and more.

SafeCharge’s integration empowers Commerce Cloud customers to accept payments safely and securely through SafeCharge’s Hosted Check-out and Merchant Direct solutions.

SafeCharge’s Hosted Check-out solution allows merchants to accept all relevant payment options via ready-to-use check-out pages which can be easily configured by merchants to fit their brand.

SafeCharge’s Merchant Direct solution connects directly to the SafeCharge Payments Engine and offers full flexibility for merchants to accept credit card payments on their websites.

This integration offers the following benefits:

  • Ready-to-use hosted check-out pages or direct integration with website pages
  • Advanced risk and fraud management tools
  • The availability of more than 150 payment methods and 100 currencies
  • One-click payments for returning visitors (for both cards and alternative payments)
  • Dynamic 3D Secure (only routing higher risk transactions for 3D authentication)
  • Responsive design to support mobile and tablet as well
  • Descoping of PCI compliance

Comments on the News
“We are very excited to release our Plugin for businesses using Salesforce Commerce Cloud” said David Avgi, CEO, SafeCharge. “This partnership gives businesses working with Salesforce Commerce Cloud access to some of the latest payment and risk technology endorsed by the world’s most demanding businesses. Merchants utilizing SafeCharge’s solutions benefit from maximum uptime, the highest conversion rates and advanced fraud protection.”

“Creating personalized, omnichannel experiences is now more important than ever for brands,” said Kori O’Brien, SVP, ISV Sales, Salesforce. “By leveraging the power of Commerce Cloud and the new integration from SafeCharge, businesses will benefit from access to some of the most advanced payments and fraud prevention platform enabling them to boost growth.”

For more information: https://www.demandware.com/link-marketplace/safecharge-international-group-ltd

Camden Market first to offer WeChat Pay at the Point of Sale in the UK with SafeCharge

SafeCharge, a leading payments technology company, in partnership with Camden Market, a part of the Market Tech portfolio, has announced the ground-breaking integration of WeChat Pay, a widely adopted e-wallet payment solution in China. The iconic Camden Market, London’s fourth biggest tourist destination, is the first in the UK to make WeChat Pay available at the point of sale. Chinese tourists and the UK’s Chinese community will now be able to shop using their preferred payment method as the introduction of the payment system begins and WeChat is implemented in stages across Camden Market.

WeChat Pay has revolutionised payments in China and is now rapidly extending its reach into Europe.  In 2017 alone, €1.5 trillion in payments has been processed by WeChat Pay globally and the service accounts for 40 percent of the Chinese mobile payment market, (according to iResearch). This is significant for merchants in Europe, as the total amount spent by Chinese tourists exceeds the amount spent by European and US tourists combined, with 50 percent of luxury purchases in Europe made by tourists from Asia. Unlike some ewallets and contactless payments, which are capped at £30 per transaction, WeChat Pay offers more flexibility to merchants and consumers. Therefore, it is a competitive differentiator for merchants to be able to offer the payment service.

“We are proud to be the first in the UK to integrate WeChat Pay at the point of sale in Camden Market. This innovative payment method is seen as the next big payment phenomenon in Europe,” stated David Avgi, CEO SafeCharge. “This integration demonstrates that we are at the forefront of payments technology, where we are constantly exploring new opportunities to enhance our payments solutions.”

“We are extremely pleased to be working with WeChat and SafeCharge to integrate WeChat Pay into our point of sales system at Camden Market,” said Ceri Davies, Operations Director of Camden Market. “With hundreds of thousands of Chinese visitors coming to London each year, we feel that this is another way in which we can continue to promote the heritage of Camden Market abroad, and attract new visitors to our shops, stalls, and restaurants. With over 30,000 visitors a day, Camden Market remains one of London’s most enduring attractions, and we believe that this is a great way to adapt to the growing number of Chinese locals and tourists who visit the market. We are constantly on the lookout for new and innovative ways to support our tenants, and hope that this integration will allow our merchants to continue to meet the needs of a diverse London.”

One of the first tenants to accept WeChat Pay, Killa Dilla’s co-founder Joshua Whiting said; “We love to bring new technology into our operations and we are very excited to be one of the first UK businesses to be using WeChat Pay.  WeChat Pay is massive in China and we believe the way this “app for everything” integrates social media, messaging and payment systems will be hugely beneficial for our business.”

Han Chin, Creative Director at Studio Collection said; “Chinese/Asian students and tourists have flooded into London over the last few years. Recently, more and more of these shoppers have started acknowledging the existence of Camden Town. As a retailer, it is our job to create a flexible, convenient shopping experience for our customers and WeChat Pay allows us to do this for our new demographic of visitor. WeChat Pay is a revolutionary reform for the retail payment system and we are excited to be a part of this latest development in trading technologies. Not only is it an efficient trading platform, with the WeChat messaging service we can communicate with customers in real time, introducing the latest products in more detail as well as helping us to improve our customer service overseas.”

 

Goldmoney Inc. selects SafeCharge to further expand its Online and Mobile Deposit Options

SafeCharge (AIM: SCH), a leader in advanced payment technologies, today announces it has been selected by Goldmoney Inc. (TSX:XAU) (“Goldmoney”), a precious metal financial service and technology company traded on the Toronto Stock Exchange, to further expand its online and mobile deposit options. By integrating Goldmoney’s new platform to SafeCharge’s Payments Engine, Goldmoney will provide its customers with access to both cards and alternative payment methods, such as WeChat Pay, Alipay, SEPA, UnionPay, and additional payment integrations, enabling them to expand their global client access to vaulted gold, silver, platinum, and palladium.

 

“We continue to build upon our unrivalled savings and payments platform, and add payment methods and functionality to accommodate clients in every corner of the globe. We’re pleased to continue to work with SafeCharge, a leading agile and innovative payments service partner, to further expand our global reach and cross-border payment solutions,” said Goldmoney COO Paul Mennega. “By integrating Alipay and WeChat Pay, we’ve made it easier for hundreds of millions of mobile-first consumers and businesses to deposit into a Goldmoney Holding. We will soon launch our Apple Pay integration, further reducing friction between the platform and global money and payments systems.”

 

“Offering an optimal payment method mix is crucial when it comes to achieving success in e-commerce,” said SafeCharge COO Yuval Ziv. “By integrating key payment methods such as WeChat Pay and Alipay, global companies such as Goldmoney expand their payments portfolio to better serve tech-savvy online and mobile customers.”

SafeCharge Limited is an Electronic Money Institution authorised and regulated by the Central Bank of Cyprus and is a principal member of MasterCard, Visa and Unionpay International (CUP). SafeCharge Financial Services Limited is authorised and regulated by the Financial Conduct Authority as a Payment Institution. Both SafeCharge companies are wholly owned by SafeCharge International Group Limited.