Danish National Lottery, Danske Spil, selects SafeCharge to power online payments

SafeCharge (AIM: SCH), a leading payments technology company, today announces it has partnered with Danske Spil A/S, the national lottery in Denmark, to power its regulated sports betting platform “Youbet” and drive expansion into this local regulated market. Danske Spil has implemented SafeCharge Cashier, a hosted payment page solution optimised for maximum conversion of deposit and withdrawals in a fully compliant manner. Adding Dankort, the Danish debit card, and through a direct connection with Visa and Mastercard, SafeCharge is enabling Danske Spil to reach the highest payment success rates.

Danske Spil A/S is the national lottery in Denmark, founded in 1948. It offers lottery and gambling services, through its two subsidiaries Danske Lotteri Spil A/S and Danske Licens Spil A/S, and offers games such as Lotto, Onsdags Lotto, Joker, Eurojackpot, Keno, Quick, Bingo, Dantoto, Poker, Casino, Oddset, Tips, Zezam and the newest bettingbrand Youbet. The company has selected SafeCharge to target a growing demographic of sports betting fans in Denmark through Youbet.

“Sports betting is becoming an increasingly popular activity in Denmark. Our customers are demanding a seamless payment experience from any device with their preferred payment method at any time,” explained Niels Erik Folmann, CEO of Danske Licens Spil A/S. “Following a quick and seamless implementation process, we are delighted to work closely with the team of SafeCharge experts on delivering the best user payment experience for our customers.”

“We are excited to support Danske Spil with smart payments technology to boost further its expansion,” stated Yuval Ziv, CCO at SafeCharge. “We are confident that SafeCharge Payments Engine’s various assets will continue to deliver the highest levels of customer experience and payment conversion.”


Gett UK Selects SafeCharge

SafeCharge (AIM: SCH), a leading payment technology company, today announces that Gett, the global ride sharing app, has selected its smart payments technology to optimise payments flows in the United Kingdom. SafeCharge will ensure Gett UK reaches optimal transaction approval rates and maximum recovery for failed transactions when technical glitches have occurred or if there are insufficient funds on a customer’s card.

Gett is a global on-demand mobility company connecting customers with transportation, goods and services. Customers can order a taxi or courier either through the company’s website, or by using the company’s GPS-based smartphone app. Gett currently operates in more than 100 cities across the United States, the United Kingdom, Russia and Israel. Gett’s decision to select SafeCharge in the UK further expands the payment company’s business in the travel sector. This announcement follows shortly after SafeCharge added Blue Panorama, the Italian airline fully-owned by the Uvet Group, to its client roster.

“From the very beginning, we knew that establishing a successful payments strategy meant more than simply collecting a fee,” said Guy Douek, Global head of Payments, Gett. “By deploying SafeCharge’s latest payments technology in the UK, we are now in a position to maximise our conversion rates and recover those revenues that would have otherwise been lost.”

SafeCharge’s payments services cover the entire payment processing chain. Transactions are handled on its platform from the capture of payment information right up until they have been approved by the customer’s bank, thereby avoiding failure points and minimising unsuccessful payments. SafeCharge also enables smart logic such as Partial Approvals to collect the maximum amount of funds available on a user’s card if the total amount cannot be collected upfront.

“Major advances in IT infrastructure and the growing usage of ride sharing services by a new generation of users are rapidly driving the global adoption of on-demand transportation services such as Gett,” explained David Avgi, CEO, SafeCharge. “To be successful in this space it is critical to have a dynamic, reliable and high-volume payment provider capable of optimising payment flows and growing with the needs of the business. We’re therefore delighted to have been chosen by Gett to support its payment services in the UK at such an exciting period of growth for the company.”


Blue Panorama Airlines takes off with SafeCharge’s Payments technology

SafeCharge (AIM: SCH), a leading payments technology company, has been selected as a new payment partner by Blue Panorama Airlines, an Italian based airline fully-owned by The Uvet Group. SafeCharge’s Payments Engine is an end-to-end platform providing a smart and direct connection to Visa and MasterCard. For airlines, this all-in-one service is particularly attractive as it enables the implementation of automated payment routing logic, access to detailed data insights and optimal payments success.

Blue Panorama Airlines provides both domestic and international flights to more than one and a half million customers, specialising in flights between Italy and Europe, Africa and the Caribbean, both to tour operators and direct to customers. It also offers low-cost short haul flights through its Blue-Express brand. One of the challenges the airline faced was the ability to accept payments across multiple channels. SafeCharge addresses this challenge by providing cross-channel payment processing to customers that purchase flights through various channels such as travel agencies, via the website, and through dedicated call centres.

Fraud protection was another key focus area for Blue Panorama Airlines. Fraud checking is a very important component of a successful payment strategy since airlines and other travel providers carry the risk of large transactions over a considerable time period. SafeCharge’s fraud prevention solution supports specific needs and configurations for the airline industry. High risk transactions are redirected to SafeCharge’s Dynamic 3D Secure solution for additional checks. SafeCharge’s dedicated risk management team collaborates closely with Blue Panorama Airlines to continuously improve screening rules and assist in manual reviews directly or via the SafeCharge Merchant Risk Support Interface.

“Blue Panorama is a quintessentially Italian company, dedicated to getting our customers to the most beautiful destinations in comfort and safety,” said Giancarlo Zeni, CEO Blue Panorama Airlines. “We want to extend our reputation to our payments acceptance, and working with SafeCharge means we are giving customers the experience, reliability, security and choice of payment method they want, while keeping our business safe from risk of fraud.”

SafeCharge is already working with El Al Airlines and several other OTAs globally. The company is rapidly expanding in the travel sector, bringing customised cross-channel payment processing and risk management offerings to the industry.

“We are excited to be providing Blue Panorama Airlines with both local and international payment methods processing as well as advanced risk management solutions,” stated David Avgi, CEO of SafeCharge. “We are confident that SafeCharge’s secure, flexible and transparent payments processing will significantly contribute to enhancing Blue Panorama Airlines customer payment experience whether it is via travel agencies, booking directly on their website or through call centres.”

SafeCharge launches Reconciliation Manager for businesses to optimise revenue control

SafeCharge (LON: SCH), a leading payments technology company, has today at ICE 2018, launched SafeCharge Reconciliation Manager, a new solution for businesses to automate the matching of transactions across all their payment service providers, merchant platforms and banks. By consolidating and automating the reconciliation process with SafeCharge Reconciliation Manager, businesses in any industry can benefit from increased control, reporting accuracy and retrieval of revenues from incorrect reconciliation.

Reconciliation of incoming payments against bank accounts is a complex process, made even more challenging when a business relies upon multiple payment providers, payment matching and fee-verifications.  Transaction data which is not monitored properly can lead to lost revenues, customer disputes and audits picking up bookkeeping errors. To address this complexity, SafeCharge Reconciliation Manager automates and simplifies the monitoring process.

Guido Murguia, CFO at Caliente Interactive, a SafeCharge Reconciliation Manager user, explains;
“By implementing SafeCharge’s Reconciliation Manager Solution, we have been able to recover significant revenues that would have otherwise been lost. Through careful monitoring of transactions across multiple payments providers, platforms and bank accounts, SafeCharge identified inconsistencies and addressed these outstanding transactions until all funds were reconciled. Through SafeCharge’s transparent and accurate reporting, we have a snapshot of our financial position at all times allowing us to have more control over fees, deposits, withdrawals, account balances and chargebacks.”

SafeCharge Reconciliation Manager has been developed to automatically reconcile settlements across multiple providers with businesses bank accounts, ensuring that the correct amounts are received without delay. When a mismatched transaction is flagged, the SafeCharge Reconciliation team contacts the relevant provider and bank to immediately rectify the situation. For businesses, using SafeCharge Reconciliation Manager eliminates the need for extensive in-house finance resources, minimises financial loss exposure, and provides a single focal point that covers all financial aspects.

David Avgi, CEO, SafeCharge, comments;
“For businesses with multiple payment partners, SafeCharge Reconciliation Manager is the ideal solution to streamline all reporting into a single unified overview, to ensure that all payments have been received correctly and that processing fees are in line with related service contracts. We are saving our customers thousands of dollars in revenue and putting them back in control of their payments.”

SafeCharge Announces New Integration Plugin with Salesforce Commerce Cloud

SafeCharge, a leader in advanced payment technologies, today announced the launch of SafeCharge’s Plugin for Salesforce Commerce Cloud, the fastest path to unified commerce. Commerce Cloud enables brands to provide personalized experiences for shoppers that span web, mobile, social and in-store. And now, as part of the world’s #1 CRM platform – Salesforce – brands can deliver unified experiences for customers that extend beyond commerce to include marketing, customer service and more.

SafeCharge’s integration empowers Commerce Cloud customers to accept payments safely and securely through SafeCharge’s Hosted Check-out and Merchant Direct solutions.

SafeCharge’s Hosted Check-out solution allows merchants to accept all relevant payment options via ready-to-use check-out pages which can be easily configured by merchants to fit their brand.

SafeCharge’s Merchant Direct solution connects directly to the SafeCharge Payments Engine and offers full flexibility for merchants to accept credit card payments on their websites.

This integration offers the following benefits:

  • Ready-to-use hosted check-out pages or direct integration with website pages
  • Advanced risk and fraud management tools
  • The availability of more than 150 payment methods and 100 currencies
  • One-click payments for returning visitors (for both cards and alternative payments)
  • Dynamic 3D Secure (only routing higher risk transactions for 3D authentication)
  • Responsive design to support mobile and tablet as well
  • Descoping of PCI compliance

Comments on the News
“We are very excited to release our Plugin for businesses using Salesforce Commerce Cloud” said David Avgi, CEO, SafeCharge. “This partnership gives businesses working with Salesforce Commerce Cloud access to some of the latest payment and risk technology endorsed by the world’s most demanding businesses. Merchants utilizing SafeCharge’s solutions benefit from maximum uptime, the highest conversion rates and advanced fraud protection.”

“Creating personalized, omnichannel experiences is now more important than ever for brands,” said Kori O’Brien, SVP, ISV Sales, Salesforce. “By leveraging the power of Commerce Cloud and the new integration from SafeCharge, businesses will benefit from access to some of the most advanced payments and fraud prevention platform enabling them to boost growth.”

For more information: https://www.demandware.com/link-marketplace/safecharge-international-group-ltd

Camden Market first to offer WeChat Pay at the Point of Sale in the UK with SafeCharge

SafeCharge, a leading payments technology company, in partnership with Camden Market, a part of the Market Tech portfolio, has announced the ground-breaking integration of WeChat Pay, a widely adopted e-wallet payment solution in China. The iconic Camden Market, London’s fourth biggest tourist destination, is the first in the UK to make WeChat Pay available at the point of sale. Chinese tourists and the UK’s Chinese community will now be able to shop using their preferred payment method as the introduction of the payment system begins and WeChat is implemented in stages across Camden Market.

WeChat Pay has revolutionised payments in China and is now rapidly extending its reach into Europe.  In 2017 alone, €1.5 trillion in payments has been processed by WeChat Pay globally and the service accounts for 40 percent of the Chinese mobile payment market, (according to iResearch). This is significant for merchants in Europe, as the total amount spent by Chinese tourists exceeds the amount spent by European and US tourists combined, with 50 percent of luxury purchases in Europe made by tourists from Asia. Unlike some ewallets and contactless payments, which are capped at £30 per transaction, WeChat Pay offers more flexibility to merchants and consumers. Therefore, it is a competitive differentiator for merchants to be able to offer the payment service.

“We are proud to be the first in the UK to integrate WeChat Pay at the point of sale in Camden Market. This innovative payment method is seen as the next big payment phenomenon in Europe,” stated David Avgi, CEO SafeCharge. “This integration demonstrates that we are at the forefront of payments technology, where we are constantly exploring new opportunities to enhance our payments solutions.”

“We are extremely pleased to be working with WeChat and SafeCharge to integrate WeChat Pay into our point of sales system at Camden Market,” said Ceri Davies, Operations Director of Camden Market. “With hundreds of thousands of Chinese visitors coming to London each year, we feel that this is another way in which we can continue to promote the heritage of Camden Market abroad, and attract new visitors to our shops, stalls, and restaurants. With over 30,000 visitors a day, Camden Market remains one of London’s most enduring attractions, and we believe that this is a great way to adapt to the growing number of Chinese locals and tourists who visit the market. We are constantly on the lookout for new and innovative ways to support our tenants, and hope that this integration will allow our merchants to continue to meet the needs of a diverse London.”

One of the first tenants to accept WeChat Pay, Killa Dilla’s co-founder Joshua Whiting said; “We love to bring new technology into our operations and we are very excited to be one of the first UK businesses to be using WeChat Pay.  WeChat Pay is massive in China and we believe the way this “app for everything” integrates social media, messaging and payment systems will be hugely beneficial for our business.”

Han Chin, Creative Director at Studio Collection said; “Chinese/Asian students and tourists have flooded into London over the last few years. Recently, more and more of these shoppers have started acknowledging the existence of Camden Town. As a retailer, it is our job to create a flexible, convenient shopping experience for our customers and WeChat Pay allows us to do this for our new demographic of visitor. WeChat Pay is a revolutionary reform for the retail payment system and we are excited to be a part of this latest development in trading technologies. Not only is it an efficient trading platform, with the WeChat messaging service we can communicate with customers in real time, introducing the latest products in more detail as well as helping us to improve our customer service overseas.”


Goldmoney Inc. selects SafeCharge to further expand its Online and Mobile Deposit Options

SafeCharge (AIM: SCH), a leader in advanced payment technologies, today announces it has been selected by Goldmoney Inc. (TSX:XAU) (“Goldmoney”), a precious metal financial service and technology company traded on the Toronto Stock Exchange, to further expand its online and mobile deposit options. By integrating Goldmoney’s new platform to SafeCharge’s Payments Engine, Goldmoney will provide its customers with access to both cards and alternative payment methods, such as WeChat Pay, Alipay, SEPA, UnionPay, and additional payment integrations, enabling them to expand their global client access to vaulted gold, silver, platinum, and palladium.


“We continue to build upon our unrivalled savings and payments platform, and add payment methods and functionality to accommodate clients in every corner of the globe. We’re pleased to continue to work with SafeCharge, a leading agile and innovative payments service partner, to further expand our global reach and cross-border payment solutions,” said Goldmoney COO Paul Mennega. “By integrating Alipay and WeChat Pay, we’ve made it easier for hundreds of millions of mobile-first consumers and businesses to deposit into a Goldmoney Holding. We will soon launch our Apple Pay integration, further reducing friction between the platform and global money and payments systems.”


“Offering an optimal payment method mix is crucial when it comes to achieving success in e-commerce,” said SafeCharge COO Yuval Ziv. “By integrating key payment methods such as WeChat Pay and Alipay, global companies such as Goldmoney expand their payments portfolio to better serve tech-savvy online and mobile customers.”

SafeCharge launches Marketplace Manager, a one-stop shop solution for marketplaces to outsource payments

SafeCharge (LON: SCH), the payments services partner for the world’s most demanding businesses, today launches Marketplace Manager. The single API based solution relieves all payment pain points for marketplaces while enabling them to remain in full control of operations and user experience, for both buyers and sellers. It is the first solution to cover all the payment functions a marketplace needs, from a white label onboarding seller process, to ready to use checkout pages, and pay-out to sellers, all in a fully compliant way.

Marketplaces are seeing unprecedented growth. According to a study by the Ecommerce Foundation, almost 40% of the world’s online retail market will be controlled by marketplaces by 2020. However, marketplaces are facing complex challenges and do not have a payment solution that meets all their specific needs at once. Pain points for marketplaces range from cumbersome seller on-boarding to paying out in a fast and cost-efficient way, as well as accommodating local payment preferences of buyers, and meeting new regulations like the European PSD2 (Revised Directive on Payment Services). Under PSD2, certain marketplaces handling funds from both a seller and a buyer will need a payment institution license.

Marketplace Manager covers all marketplaces payment needs at once, leveraging SafeCharge’s payment engine, a proven technology trusted by the world’s most demanding businesses. The solution specifically designed for marketplaces enables:

  • Regulatory Compliance – Marketplace Manager’s fully outsourced API takes full responsibility for all the payment regulation. Meaning marketplaces are relieved from KYC requirements at onboarding, the complication of becoming a ‘payments institute’ as well as descoping their PCI compliance liability.
  • Seamless Onboarding – The Marketplace Manager provides a seamless onboarding process via an API. To get started, sellers only need to provide a minimum amount of information while the rest of the KYC information and selection of a pay-out option can be completed at a later stage.
  • Maximised Conversion – Fully customisable checkout pages provide a localised payment experience, with a choice of the most popular local payment methods in the language and currency of buyers based on their location. For returning buyers, Marketplace Manager also allows for “one click” checkout.
  • Smart Payment Management – Upon buyer’s payment completion, Marketplace Manager holds the funds in a segregated “escrow account” until the service is fulfilled. With service completion or product delivery the marketplace instructs through an API call to transfer payment from the escrow account to the seller and the commission is automatically paid to the marketplace.
  • Cost Efficient PayOuts – Marketplace Manager enables pay-out through a large range of local and international payment options. In addition to bank transfers, sellers can be paid instantaneously via prepaid debit cards, credit transfer on a credit card or via all the popular e-wallets.

“Marketplaces use a different model to traditional retailers that creates complexity and a plethora of challenges which the payment industry has been slow to recognise and address,” said David Avgi, CEO of SafeCharge. “Working closely with existing marketplace customers, we have painstakingly created a solution that addresses their major challenges head on, from operational control to regulatory compliance and bi-directional payments.  A solution that allows marketplaces to meet complexity with simplicity, opacity with transparency and uncertainty with foresight.”

SafeCharge reveals research urging fintech innovation for marketplace payments

New research from Edgar, Dunn & Company, commissioned by SafeCharge (LON: SCH) the payments services partner for the world’s most demanding businesses, has revealed the challenges inhibiting the growth of marketplaces and is calling for fintech innovation to address them. The report ‘Marketplaces Best Practices for a Successful Payments Strategy’ also identifies solutions to address the specific needs of the marketplace business model.

Marketplaces are seeing unprecedented growth. According to a study from the Ecommerce Foundation, almost 40% of the world’s online retail market will be controlled by marketplaces by 2020. Despite this accelerated growth, the report highlights that marketplaces face complex challenges that fintech systems do not currently address.

“As the marketplace sector matures and scale, it has become clear that the payments technology required to keep these businesses running has not kept up,” said Pascal Burg, Director Edgar Dunn & Company. “From seller onboarding to regulation and fraud, marketplaces across Europe and beyond are constrained by existing systems. The fintech sector needs to rise to the challenge and deliver the technology these businesses desperately need.”

The core difference between traditional ecommerce merchants and marketplaces is in the relationship between buyers and sellers. Traditionally, there is one seller and many buyers. In the marketplace model, there are multiple sellers and multiple buyers, with each transaction involving three parties: the seller, the buyer and the marketplace. This difference creates complex challenges:

  • Regulation – The impending Payment Services Directive 2 regulation requires certain marketplaces which retain funds between a seller and a buyer to hold a payment institution license.
  • Seller Onboarding – Manual processes and Know Your Customer regulatory requirements create friction, which discourages sellers from registering with marketplaces.
  • Payment Checkout – A critical component for any business. Localisation, buyer experience, payment method offering, all must be optimised for conversion.
  • Split Payments – Marketplaces need to split transactions between multiple parties, both for marketplace commission and where a single checkout experience involves multiple sellers.
  • Seller Settlement – Marketplaces are in competition for sellers. Sellers demand frequent settlement of funds, often daily, in their local currency, and using a local payment method.
  • Unique Fraud – Marketplaces face new forms of fraud unique to the sector such as ‘collusion fraud’ where fake buyers and sellers facilitate the sale of non-existent goods with stolen payment cards.

“New business models, such as marketplaces, demand a new approach to payments. Money flow is shifting from one-to-many to many-to-many, as consumers flock to marketplace platforms where they can buy goods from a universe of different sellers,” said Yuval Ziv, COO at SafeCharge. “This research demonstrates that fintech isn’t meeting the needs of marketplaces today. In the coming days we’ll be revealing an innovative solution which addresses these challenges for marketplaces while enabling them to remain in full control of operations.”

The report ‘Marketplaces Best Practices for a Successful Payments Strategy’ is based on a series of interviews with industry experts and marketplaces. The white paper is available for download here.

SafeCharge enables businesses to tap into growing WeChat Pay user base.

SafeCharge, the leading payments technology company, today announced that it is partnering with Tencent Holdings, the leading provider of internet value added services in China, to add WeChat Pay, the booming payment service of the Chinese messaging giant and China’s most popular social media on its global payments platform.

With more than 600 million monthly active user accounts in China at the end of December 2016, WeChat Pay is one of the most popular payment methods used by Chinese nationals today in and outside of China. A recent Counter Intelligence survey found that Chinese air travel to Europe increased by almost 20% in 2016, with travellers to Europe predicted to hit 90m by 2025. In 2016 Chinese tourists spent $87bn via OTA platforms, up 34% year on year.

By adding WeChat Pay to SafeCharge’s global payments platform, both online and brick and mortar retailers’ in Europe are now able to accept this incredibly popular Chinese payment method in their own or local currency.

“This agreement with SafeCharge enables online merchants to offer Chinese visitors to Europe the opportunity to pay quickly and easily with their preferred payment method. Smoothing the payment experience and reducing the trouble of forex exchange means that European brands become far more accessible to Chinese tourists,” stated the Vice President of Tencent Holdings.

“SafeCharge continues the rapid development of its innovative payment platform. By making WeChat pay available for retailers both online and in store, we demonstrate again our commitment to serve the world’s most demanding merchants looking for a strong global omnichannel payment solution,” stated David Avgi, CEO, SafeCharge.”

SafeCharge Limited is an Electronic Money Institution authorised and regulated by the Central Bank of Cyprus and is a principal member of MasterCard, Visa and Unionpay International (CUP). SafeCharge Financial Services Limited is authorised and regulated by the Financial Conduct Authority as a Payment Institution. Both SafeCharge companies are wholly owned by SafeCharge International Group Limited.