Contact Us

Have a question or want to learn more about our payment solutions?

Simply fill in the form below

Please share the following details in the message about your billing query.

  • Charged amount including currency
  • Date of the transaction and
  • Last 4 digits of your card

Please share the following details from the transaction where SafeCharge appeared on your bank statement.

  • Charged amount including currency
  • Date of the transaction and
  • Last 4 digits of your card

By clicking "Send", you consent to the collection and use of your information for purposes related to your request. In particular, you authorise us to contact you at the email address and/or phone number provided to follow up on this request.
For more information on how we manage personal information, please see our privacy policy.

Global Offices

115L, Tsarigradsko shosse Blvd., Building C, Sofia 1784, Bulgaria

1100 René-Lévesque Blvd W, 9th floor, Montreal, Quebec, Canada, H3B 4N4

Shenzhen Ping An International Finance Centre. Unit 8535, 85F, Ping An Finance Centre, No. 5033 Yi Tian Road, Futian District, Shenzhen, China 518033

SafeCharge Limited.
148 Strovolos Avenue, Strovolos, 2048, Nicosia, Cyprus

Azrieli Sarona Tower, 55th Floor, 121 Menachem Begin Road, Tel Aviv, 6701203, Israel

Bastioni di Porta Nuova, 21, 20121, Milano MI, Italy

Montes Urales 424 1C-108, Lomas de Chapultepec, Miguel Hidalgo 11000, Mexico City

7 Temasek Boulevard, # 29-02, Suntec Tower One, 038987, Singapore

4th floor, 8 Bloomsbury Street, London, WC1B 3QD, United Kingdom

SafeCharge Limited is an Electronic Money Institution authorised and regulated by the Central Bank of Cyprus and is a principal member of Mastercard, Visa and Unionpay International (CUP). SafeCharge Financial Services Limited is authorised and regulated by the Financial Conduct Authority as a Payment Institution. Both SafeCharge companies are wholly owned by SafeCharge International Group Limited.